batpkt is committed to protecting the personal information of every player on the platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it.
Our Commitment to You
These principles guide how every piece of your data is handled across the entire batpkt platform — from the moment you register to the moment you close your account.
batpkt collects your personal data only for clearly defined, legitimate purposes — account operation, transaction processing, identity verification, and legal compliance. We do not collect data speculatively or for undefined future uses.
All data transmitted to and from batpkt is protected by 256-bit SSL/TLS encryption. Data at rest is encrypted and stored on access-controlled servers. Regular independent security audits are conducted to identify and remediate vulnerabilities.
batpkt does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Full stop. Your information is used solely to operate your account and fulfil our legal obligations.
batpkt applies the principle of data minimisation — we collect only the information that is strictly necessary for the specific purpose it serves. We do not request data beyond what is required for account registration, verification, and platform operation.
You have the right to access, correct, and request deletion of your personal data. You may also request a portable copy of your data or object to certain forms of processing. batpkt will respond to all valid data subject requests within 30 days.
This Privacy Policy is written in plain, comprehensible language. batpkt is transparent about every category of data collected, every purpose it serves, and every third party that may have access to it. There are no hidden data practices.
This Privacy Policy describes how batpkt ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "User", "Player") who access or use the batpkt website, mobile applications, and associated services (collectively, "the Platform").
batpkt operates as Pakistan's premier online casino and sports betting platform, serving players across Pakistan — from Karachi and Lahore to Islamabad and Faisalabad. The protection of your personal data is fundamental to maintaining the trust that Pakistani players have placed in batpkt. We take our data protection obligations seriously and commit to handling your information with the care and respect it deserves.
By registering a batpkt account, depositing funds, or otherwise using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. This Privacy Policy should be read in conjunction with the batpkt Terms & Conditions.
batpkt's data protection practices are aligned with internationally recognised privacy principles, including those set out in the General Data Protection Regulation (GDPR) framework, even where local legislation may not mandate equivalent standards.
For the purposes of applicable data protection law, batpkt acts as the data controller in respect of all personal data collected from users of the Platform. As data controller, batpkt is responsible for determining the purposes and means by which your personal data is processed.
All data protection enquiries, subject access requests, and related correspondence should be directed to the batpkt Data Protection contact at [email protected]. Please include the subject line "Data Protection Request" and your registered account email address to ensure your request is directed to the appropriate team promptly.
batpkt collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Yes (KYC) |
| Contact Data | Email address, mobile phone number, residential address | Yes |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, transaction history, deposit and withdrawal records | Yes |
| Technical Data | IP address, device identifiers, browser type and version, operating system, screen resolution, time zone | Automatic |
| Usage Data | Betting history, games played, session durations, pages visited, search queries within the platform | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | When used |
| Marketing Preferences | Consent status for promotional communications, preferred notification channels | Optional |
batpkt does not collect special categories of sensitive personal data (such as health information, racial or ethnic origin, or political opinions) unless specifically required by applicable anti-money laundering regulations or responsible gaming obligations, and only with appropriate safeguards in place.
batpkt collects personal data through the following means:
batpkt uses the personal data it collects for the following purposes:
batpkt never uses your personal data for purposes other than those listed above. If we intend to use your data for a new purpose not described in this Privacy Policy, we will notify you and, where required, seek your consent before doing so.
batpkt processes your personal data on the following legal bases, depending on the specific processing activity:
batpkt does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. batpkt shares your personal data only in the following circumstances and only to the extent strictly necessary:
All third-party service providers engaged by batpkt are contractually required to process your personal data only for the specific purpose for which it is shared, to maintain appropriate security standards, and to comply with applicable data protection law.
batpkt will never share your financial account details (such as your JazzCash or EasyPaisa account numbers) with any party other than the relevant payment processor for the sole purpose of completing your requested transaction.
batpkt uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that allow the platform to recognise you across sessions and provide a personalised, functional experience.
batpkt uses the following categories of cookies:
You may configure your browser to refuse non-essential cookies. Please note that disabling certain cookies may affect the functionality of the batpkt platform. A full Cookie Policy is available upon request from batpkt support.
batpkt retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law, whichever is longer. The following retention periods apply as a general guide:
Where retention beyond the minimum periods described above is required for an ongoing legal proceeding, regulatory investigation, or dispute resolution process, batpkt will retain the relevant data until that process is fully concluded.
batpkt implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your batpkt account credentials and for notifying batpkt immediately at [email protected] if you suspect any unauthorised access to your account.
Subject to applicable law, you have the following rights in respect of the personal data batpkt holds about you:
To exercise any of the above rights, please contact batpkt at [email protected] with the subject line "Data Subject Request". batpkt will respond within 30 days. In certain circumstances batpkt may need to verify your identity before processing your request.
There is no charge for submitting a data subject request. batpkt will not discriminate against you in any way for exercising your data protection rights.
batpkt operates internationally and may transfer your personal data to, and process it in, countries other than Pakistan. Some of the third-party service providers engaged by batpkt — including payment processors, KYC providers, and technology infrastructure suppliers — may be located in jurisdictions outside Pakistan.
Where personal data is transferred to a country that does not provide an equivalent level of data protection to that available in Pakistan, batpkt will implement appropriate safeguards to protect your data during the transfer, which may include standard contractual clauses, binding corporate rules, or other recognised transfer mechanisms.
By using the batpkt platform, you acknowledge and consent to the transfer of your personal data as described in this section.
batpkt is strictly for adults aged 21 and above. batpkt does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC processes.
If batpkt becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all associated data will be deleted in accordance with batpkt's data retention obligations, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
21+ Only. If you are the parent or guardian of a person under 21 who has created a batpkt account, please contact [email protected] immediately so that the account can be closed and the data removed.
The batpkt platform may contain references to third-party services, including game software providers and payment processors. This Privacy Policy applies only to data collected and processed by batpkt directly. batpkt is not responsible for the privacy practices of any third-party services that may be accessible through or in connection with the Platform.
Third-party game providers whose products are hosted on batpkt are subject to separate privacy policies and data processing agreements. When you play a third-party game on batpkt, limited technical data (such as your session token and game actions) may be transmitted to the game provider's systems for the purpose of operating the game and calculating payouts.
Payment processors — including JazzCash, EasyPaisa, and banking institutions — operate under their own privacy policies and regulatory frameworks. batpkt transmits only the transaction data strictly necessary for payment processing to these providers.
batpkt reserves the right to update this Privacy Policy from time to time to reflect changes in the Platform, applicable law, or batpkt's data processing practices. When material changes are made, batpkt will publish the revised Privacy Policy on this page with an updated "Last Updated" date and will notify registered account holders via email or on-platform notification where the changes materially affect their rights.
Your continued use of batpkt following publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this Privacy Policy, you should stop using the Platform and may request account closure as described in the batpkt Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or batpkt's data protection practices, please contact us through the following channels:
batpkt aims to acknowledge all data protection enquiries within 5 business days and to resolve them within 30 days. For complex requests, we may contact you to request additional information needed to process your request accurately.
If you are dissatisfied with batpkt's response to a data protection request or complaint, you may escalate the matter to the data protection supervisory authority in the jurisdiction under which batpkt holds its gaming licence, or to any competent authority with jurisdiction over batpkt's data processing activities.
Your Data Is Safe With Us
batpkt protects your data with 256-bit encryption and strict privacy standards — so you can focus on what matters: live casino, PSL betting, slots, and instant PKR banking via JazzCash and EasyPaisa.
21+ only. By using batpkt you confirm acceptance of this Privacy Policy and the full Terms & Conditions. Please play responsibly.